Laguna Nivaria Hotel & Spa - San Cristobal de La Laguna

Good central position.

The kitchen was not well equipped - no kettle, toaster,coffee machine,microwave.No corkscrew. Only basic amount of pans, cutlery and crockery.Poor value for 5euros a day. There was only one comfortable chair in a room for 2 people. The water in the shower was very variable during a shower.

Close to airport Norte Big comfortable rooms Comfortable bed Calm Close to nice walking area with musicians and small cafes

No breakfast if you have an early departure

Great central location with a free car park nearby( although there seemed to be a protection racket there guarding people's cars). Nicely furnished and spacious rooms (we were in the cheaper annexe building). Breakfast was lovely except for the drinks (not very good coffee and sherbet-like juice).Friendly and efficient service generally.

Lack of good coffee and good fruit juice at breakfast. Room thermostat didn't seem to change room temperature, it was a little chilly in December. No Wifi, but they gave us a cable to use from the socket in the room. However we could not use this with our Ipad, so had to use the (free) computer in the lounge instead.

Room 424 was large and equipped with a kitchenette, not needed.

Attention of personnel to details in room 424, here in particular the bathroom, was not in order: none of the 3 water tabs (bath, bidet, washbasin) was in order, either the flow of water was slow, or fine tuning of hot / cold water was shocking. The hairdryrer did not function, because the switch was broken.These are matters needing more stringent control of room management. Also, missing was sort of a bench to put on a suitcase for unpacking rather than unpacking on the floor. There was enough space available. Room was next to an elevator in an annex bulilding.

The lobby was beautiful, the bed was so comfy and the room was clean and comfortable. The staff who worked in the kitchen serving breakfast and the bar were very friendly and nice.

The shower went from very hot to very cold and had very low water pressure. The staff at the front desk were fine but not very warm or willing to offer suggestions.

A great location on the edge of La Laguna, but very easy to walk into town which had lots of extremely interesting cultural and architectural features. Excellent buffet breakfast and very good value evening meals. Room also had a small kitchen area to make your own hot drinks. Large free car park immediately outside.

Nothing - it was all excellent!

The room had a kitchenette area

The kitchen had no utensils or crockery. You had to purchase a pack for 5 euros a day. No wi-fi.

The room was spacious. The beds were comfortable. The location in La Laguna was superb. The quality of the breakfast was very good indeed.

We chose this hotel because our dietary needs required a kitchen but were surprised to find that no utensils (cups, plates, cutlery, pans etc.) were provided. These were available at an additional cost which was not stated on the booking page on the www.Booked.net website. Disappointing. The water from the hot/cold taps were sticky/greasy and left a slimey deposit. Sink did not drain adequately. The queues are reception were long each time we passed by. The staff weren't welcoming.

Very comfortable, placed in the very center of the town, close to the pedestrian zone, clean, historical and much more

The lack of sauna, swimming pool, or execises room. We were there for hiking, and would love any possibility to relax after a long walk. But there was no any :-(

an excellent city centre package and good value for money

no WiFi

We lived in a suite Santa Catalina - it consisted from two rooms : sitting - room and bedroom. On my opinion the best place in this suite was bath-room in a country style with a window and jacuzzi, but we didn't use it. It is the calm,cosy plase with its special atmosphere.

The room was cold. It's just one imperfection.

Very nice old building, next to the historical center of La Laguna. The common parts of the hotel, the rooms and the breakfast were in accordance with what can be expected in a 4* hotel. The level of english at the reception desk is ok.

The level of the second language of the crew in the bar and restaurant is poor, but they are helful anyway.

They advertise having AC but do not. The rooms are very comfortable. The water on the island comes from de-saltization plants. They only have DSL Internet not wi fi. I would stay again but only after sept 1st as this property will not Have AC until after nov.

Lied about AC, NO WI-fi, breakfast was not great as there were ants on the table and the bread and cheeses were from previous days.

Comfortable spacious suite, stylish room decoration.

There was nothing in the kitchen - no dishes, no equipment... May be, this is because I stayed only 1 night, and did not need this.

The location

The internet connection in the room wasn't working and despite alerting the hotel this was not fixed. The air con in the room wasn't working.